Right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.

To exercise the right of withdrawal you must inform us of your decision by a clear statement. An email to support@tontable.com is sufficient.

To meet the deadline it is enough that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Early expiry of the right of withdrawal

For contracts covering the supply of digital content not delivered on a physical medium, the right of withdrawal expires once we have begun performance, provided you expressly consented to us beginning before the withdrawal period expires and confirmed your knowledge that you thereby lose your right of withdrawal once performance begins.

We obtain that consent expressly during checkout. No purchase can be completed without it. The wording you agreed to, together with the time and language, is stored with your order; you can view it in your account.

In practice: once the download is made available to you, withdrawal is excluded. Before buying you can preview every track in full, free of charge.

Consequences of withdrawal

If you effectively withdraw from this contract, we must reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we receive notice of your withdrawal.

We will use the same means of payment you used for the original transaction, unless expressly agreed otherwise with you. You will not be charged any fees for this reimbursement.

Goodwill

Regardless of the legal position: if a file is technically faulty or something has clearly gone wrong, write to us. We will find a solution without pointing at paragraphs.